cancel
Showing results for 
Search instead for 
Did you mean: 
heatherw1
Level 2

How to manage returns for exchanges/store credit.

We are an online store using Shopify and Quickbooks Online. Frequently, customers return items for exchange or for store credit. Does anyone have a recommended App solution to accommodate for this?

Solved
Best answer February 20, 2020

Best Answers
JonpriL
Moderator

How to manage returns for exchanges/store credit.

Hello @heatherw1,

 

You'll have to contact the Technical Support of the Shopify app so someone can help you manage the returned items from your customers.

 

But if you're looking for an app integrated with QuickBooks to manage your store credit, you can find one from the Apps store.

 

In case you need some articles in managing your customers and sales transaction, here's an article you can read for reference: Income and Expenses for QuickBooks Online.

 

If there's anything else that I can help you with, let me know in the comments. Always around happy to help.

View solution in original post

1 Comment
JonpriL
Moderator

How to manage returns for exchanges/store credit.

Hello @heatherw1,

 

You'll have to contact the Technical Support of the Shopify app so someone can help you manage the returned items from your customers.

 

But if you're looking for an app integrated with QuickBooks to manage your store credit, you can find one from the Apps store.

 

In case you need some articles in managing your customers and sales transaction, here's an article you can read for reference: Income and Expenses for QuickBooks Online.

 

If there's anything else that I can help you with, let me know in the comments. Always around happy to help.

View solution in original post

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us