How to record Chase Billpay Stopped Payment after 90 days as check was not deposited

Hey there, tk1957.

Thanks for posting here in the Community. I'm happy to point you in the right direction for recording the stopped payment in QuickBooks Online.

In this instance, I recommend reaching out to your accountant about the best way to record the transaction in your account. Your accountant or bookkeeper will be able to give you further direction based on your unique business setup and workflows. 

If you don't currently have an accountant you can find one in your area specifically trained in QuickBooks by searching here: Find a ProAdvisor

Please don't hesitate to drop a comment below if you need a hand with the entry. The Community always has your back!

This does not answer my question.

Allow me to chime in and assist you in achieving your goal of recording the stopped payment after the check was not deposited, @tk1957.

It is advisable to generate an expense or issue a check to appropriately debit and credit the bank for the amount. To ensure that you select the correct account from the category, I suggest seeking guidance from your accountant.

To write a check or expense, here's how:

1. Sign in to your QuickBooks Online account.
2. Go to the + New icon on the left panel.
3. Select Expense or Check under Vendors.
4. You can leave the Payee blank and enter the Category details.
5. Click Save and close.

You have the option to void the check to rectify the reconciliation balance, as the payment has not yet been reflected in your bank statement. However, I would still advise reaching out to your accountant for further assistance with your bank account reconciliation.

That being said, let me show you how you can void the check:

1. Go to the Expenses menu, then select Vendors.
2. Choose the vendor in question.
3. Select the check, then the dropdown button in the Action column.
4. Click on Void.

Additionally, you might also find this article helpful for the steps in reviewing a report after your reconciliation: How do I view, print, or export a reconciliation report?

Let me know if you have other inquiries about managing transactions in QuickBooks. I'm just around to help. Take care always.

The proposed solution is not relevant to my issue. The $5K check payment via Chase Billpay posted as a debit on my bank account and after 90 days it was reposted as a credit when the bank stopped payment. If I void the original payment, it throws my bank reconciliations and statements  out of balance.