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Glad to have you join the Community forum, @TerryS54.
Allow me to provide clarifications and proper steps on how you can write off a bad debt to an expense account in QuickBooks Online.
When writing off a bad debt, QBO will only allow you to assign it to a bad debt expense account under a non-inventory item.
To create a bad debts expense account, here’s the proper way to do it:
Moreover, to create a bad debt item, here’s how:
For more detailed information, you can browse through this article: Write off bad debt in QuickBooks Online.
In addition, you can check this article to guide you on how to run and manage reports accordingly in QuickBooks: Run reports in QuickBooks Online.
If you have additional questions or concerns with writing off a bad debt or any other QBO features and processes, please let me know. I’m here to help you, @TerryS54. Take care.
Glad to have you join the Community forum, @TerryS54.
Allow me to provide clarifications and proper steps on how you can write off a bad debt to an expense account in QuickBooks Online.
When writing off a bad debt, QBO will only allow you to assign it to a bad debt expense account under a non-inventory item.
To create a bad debts expense account, here’s the proper way to do it:
Moreover, to create a bad debt item, here’s how:
For more detailed information, you can browse through this article: Write off bad debt in QuickBooks Online.
In addition, you can check this article to guide you on how to run and manage reports accordingly in QuickBooks: Run reports in QuickBooks Online.
If you have additional questions or concerns with writing off a bad debt or any other QBO features and processes, please let me know. I’m here to help you, @TerryS54. Take care.
Under 'Income account' on your Product/Service, choose your Bad Debt Expense account. It doesn't need to be an income account.
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