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pmassa67-gmail-c
Level 1

I am getting "Fetching your data" when I try to access Quickbooks

Ima getting "Fetching your data when trying to access Quickbooks

 

1 Comment 1
Carneil_C
QuickBooks Team

I am getting "Fetching your data" when I try to access Quickbooks

Hello, pmassa67.

 

Thanks for bringing this to our attention and specifying the error message you've encountered when accessing QuickBooks Self-Employed.

 

Please know that there's an ongoing investigation into whether other users encountered the same issue with their QBSE. Our team is aware of this matter and is currently implementing measures to fix it.

 

You can consider reaching out to our Customer Support team so they can add you to the list of affected users. Rest assured, you'll be notified via email once the issue is resolved. Here's how:

 

  1. Go to Help (?), then click Contact Us.
  2. Please enter your question and select Let's talk or Continue.
  3. Review and Select from the following: Ask the communityHave us call you, or Chat with us.

 

You can check our availability hours when contacting our support to ensure we respond to your issue promptly.

 

Please bear with us as we work on this. Keep me posted if you have any other questions or concerns about QBSE-related tasks. I'll be around to answer them for you.

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