Restored a recent backup copy of the client's QB to Version 19. The sales tax liability report and other related tax reports are not available to view. I use these reports monthly for this client. How do I activate those reports and why would it change.
Thank you so much for your quick response. Do you know why this would have been changed? This client has always used sales tax. Each month I receive a backup and sales tax has been active. Client uses QB17 and I opened backup in QB19. Would the software possibly not pickup the sales tax preference? Just curious if you have any idea on this.
Allow me to chime in and provide more information with opening the client's backup copy file in QuickBooks Desktop (QBDT) 2019.
If you're opening the client's Accountant's Copy file in QBDT 2019, it is ideal that the client and accountant using this feature should have the same version or year of the software. You can still work on it with different versions as long as the gap between them is just one year.
To avoid any issues, I recommend opening the file on the same version. For more in-depth information about this feature, you can check out this article: Use the Accountant's Copy.
That should do it. Let me know if you have further questions by leaving a message below. I'll be here to help.