I can't seem to find where my account is linked to accept payments. I was paid through an invoice I sent out from QB Self Employed but I can't find it.

Welcome to the QuickBooks Community!

Let's find out where your account is linked to accept payments so you can get back to business.

Just to clarify, are you using QuickBooks Payments to accept payments online to your customers? If so, it's possible that you link your account to QuickBooks Payments. To verify, you can log in to your QuickBooks Payments account.

However, if you're not using QuickBooks Payments, you'll want to ask your customer where they send the payment. 

You may need more guidance managing invoices in QuickBooks Self-Employed. You can check out this article: Create invoices in QuickBooks Self-Employed.

Our Community forum is always open to help you again if you're referring to something else or if there's anything you need. Have a good one!

I double checked my account and confirmed that the correct account information is there. 

The payment in question was marked as paid on October 21. How long should it take for a payment to show up in my account? 

I verified my bank account info. Everything is correct. 

The payment in question was “paid” on October 21st but is still not showing in my account. How long should it take for a payment to show up? 

Welcome back to the Community, and I appreciate the additional details you've provided.

Let me share some insights about when QuickBooks deposits customer payments into your bank account so you can manage them accordingly.

To start, QuickBooks depends on the following factors in receiving your customers' online payments:

• The time of day you entered the transactions.
• Weekends and federal holidays.
• The financial institution where transactions are deposited.
• How long it takes your bank to verify and process electronic deposits.

QuickBooks typically deposit your funds within five business days after your first payment. After you've established your merchant account, your payments will be deposited within two business days.

Since your payment isn't yet showing in your account, we may need to further check the details of the said transaction. With this, I'd recommend looking for an email from us that includes instructions on the information we need to speed up the review.

In case you're unable to locate an email from us, I'd recommend performing the following:

1. Log in to the Merchant Service Center portal. This is to check the status of the deposit. To do this, go to the Deposits in the Activity & Reports section.
2. Contact the QuickBooks Payments team. They can verify why the funds aren't in your account yet.

You can read this article to learn more about how long it takes to get customer payments in your bank account after you process them: Find out when QuickBooks Payments deposits customer payments.

Also, you may want to check out this article as your reference to guide you in processing and managing invoices in QuickBooks Self-Employed (QBSE): Create invoices in QuickBooks Self-Employed.

Let me know in the comments if you have other payments and deposit concerns in QuickBooks. I'm always around to help. Take care and stay safe.