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Help is here, riverregionhc.
The spinning circle or the nonstop refreshing behavior in your mobile app can be fixed by clearing the app's data. This helps refresh the application and eliminates common issues that cause the said behavior. Clearing the app's data can be done on the app or on your phone settings.
Clearing the app's data can be done on the app or on your phone settings.
- For QuickBooks Online app:
- iOS - Select the menu at the top right and then choose Help & Feedback. Then select Refresh Data and Refresh.
- iOS - Select the menu at the top right and then choose Help & Feedback. Then select Refresh Data and Refresh.
- In your Phone Settings:
- iOS - From your phone's settings, select Settings, then, click on General and choose iPhone Storage. Select an app that's taking up a lot of space. To free up the storage without deleting the documents and data for the app, select Offload App.
You can refer to this article for additional troubleshooting options to fix issues with mobile app: Mobile App's troubleshooting.
Feel free to visit this article to find answers to your other QBO mobile questions: QuickBooks Online Mobile app FAQ.
Be sure to get back to me if you have follow-up questions. I'm always happy to help. Have a good day!
