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MrsPro
Level 2

I entered a wrong payment amount for an invoice in QBO, and completed the deposit before I noticed my error, now it won't allow me to correct it.

When I try to correct it, but it says its already been deposited and I need to correct the deposit it was made on. When I attempt to, it doesn't allow me. Can I just delete the whole payment? What should I do?
2 Comments 2
rupinderkaur
Level 3

I entered a wrong payment amount for an invoice in QBO, and completed the deposit before I noticed my error, now it won't allow me to correct it.

How do delete or edit an incorrect deposit amount?

1) Go to the Reports tab.
2) In the Search field, look for Deposit Detail.
3) Update the date to show the deposits you'd like to modify.
4) Click the Run report button.
5) Click the amount in the Amount column.
6) Click the customer name in the Received From column.
7) On the transaction, click the deposit date below the customer name.
8) In the Bank Deposit window, uncheck the customer name.
9) Click Save and new.
10) The amount now will show as a pending deposit in the Bank Deposit screen.
11) Click the customer name again to open the transaction.
12) Update the Amount received.
13) Click Save.

Once done, you can now redeposit the corrected amount and resume your reconciliation.

 

Regards

Rupinder Kaur | Sagenext

MrsPro
Level 2

I entered a wrong payment amount for an invoice in QBO, and completed the deposit before I noticed my error, now it won't allow me to correct it.

This did not work. I got the error: 

Something's not quite right
Please enter at least one line item.
 
Someone in a mother post was able to tell me how to just delete it by clicking "More" at the bottom of the screen and selecting delete. Thanks anyway.


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