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crickett1
Level 1

I had over $5000 in fraudulent charges on my credit card and need to know how to enter these. I enter my CC charges manually via expenses. Thanks for your help.

 
3 Comments 3
RenjolynC
QuickBooks Team

I had over $5000 in fraudulent charges on my credit card and need to know how to enter these. I enter my CC charges manually via expenses. Thanks for your help.

I appreciate your time posting here, crickett1.

 

In QuickBooks Online, fraudulent charges are typically entered as an expense. If you get a bank refund from the credit card, you can use the credit card credit. Then, use the same expense account for fraud as the source account for the credit card credit.

 

Here are the steps:

 

  1. Go to + New Credit card credit.
  2. Select the credit card account from the Bank/Credit Account drop-down menu.
  3. Under the Category details, select the expense account for fraud.
  4. Enter the other needed information and click Save and close.

I'd still recommend reaching out with your accountant for advice. You can also check this article for future reference: Prevent credit card fraud.

 

If you have any follow-up questions, please leave a reply on this thread. We're always here to help. Take care and stay safe.

crickett1
Level 1

I had over $5000 in fraudulent charges on my credit card and need to know how to enter these. I enter my CC charges manually via expenses. Thanks for your help.

Good morning, 

 

I thank you so much for your response and taking the time help. 

 

I did what you are saying and it threw my account balance all out of wack.  So I deleted the entries 

to start again.  

 

To be clear I have two credit card statements that contain valid charges and credits (adjustments)  

Would I enter the valid charges as I normally would (new - expense) and then the credits (adjustments from the fraudulent charges) as credit card credit expenses?  

 

It's just confusing to me.   I thank you for your patience and time, 

 

Crickett

Amanda1231
Level 1

I had over $5000 in fraudulent charges on my credit card and need to know how to enter these. I enter my CC charges manually via expenses. Thanks for your help.

I'm having a similar issue, in a way. 

 

We had fraud charges on 1 credit card - we have 12. I've entered them line item by line item, but when I made the credit card payment, it was less than what the statement balance was for all 12 cards because of the fraud being credited on the following statement. When I do my bank reconciliation, the amount debited from my bank doesn't match what each credit card ending balance was. I hope this make sense. 

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