I can help you fix those invoices, Rodrigo.
Fixing this will vary on the previous process made to them. To further confirm, should they not have been paid yet or are they deposited to the wrong account?
If a payment was incorrectly applied to them. You have to delete it to open the invoice. I'll guide you on how:
- Click the Sales menu and select Invoices.
- Find those invoices and click the Edit button.
- Next, select the 1 payment made [(Amount)] hyperlink and click the Amount.
- Select the More button and click Delete.
- Choose Yes.
If they are deposited to the wrong account, you simply need to edit the payment applied and change the account in the Deposit drop-down. Here's how:
- Select Sales and click Invoices.
- Next, locate those 2 invoices you're having problems with.
- Click the Edit button to open the form.
- Then, select the 1 payment made [(Amount)] hyperlink and click the Amount.
- In the Deposit to field, choose the correct account.
- When done, select Save and close.
For reference in handling customer payments, read this article: Record invoice payments in QuickBooks Online.
If you have other questions about your invoices, please don't hesitate to leave a reply below. I'd be glad to share additional steps to help you fix it. Have a good one.