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andrewnarooz
Level 1

I have a problem with project finance, when i made an expense by dollay it appers in project by lari with same amount (not converted) please advice how to fix this issue

 
5 Comments 5
MarsStephanieL
QuickBooks Team

I have a problem with project finance, when i made an expense by dollay it appers in project by lari with same amount (not converted) please advice how to fix this issue

Hi there, @andrewnarooz.

 

If you meant about the expense transaction being incorrectly assigned to another customer, you can edit the expense transaction by going to Project by Lari and then click that transactions and change the name to Project by Dollay. I'll show you how to do that.

 

  1. Go to the Project by Lari and click on the Expense transaction.

    lary expense.jpg

  2. Change the Payee to Project by Dollay.

    lary expense 2.jpg.png

  3. Change the Customer's name column on the Category section ang Item details sections if pre-filled to transfer completely the transaction to Dollay.

    lary expense 3.jpg.png.jpg

  4. Click Save and close.

 

For more insight about managing your expense using the Project feature, check out these articles: Enter, edit, or delete expenses in QuickBooks Online and Projects FAQ.

 

However, if you meant about the currency of your expense transaction, you can check out this article to learn how to set it up correctly: Turn on and use multicurrency.

 

I'll be here if you need anything else. Just drop a comment below by clicking Reply. Stay safe.

andrewnarooz
Level 1

I have a problem with project finance, when i made an expense by dollay it appers in project by lari with same amount (not converted) please advice how to fix this issue

Fisrtly thanks for your quick reply

i already made the transaction by USD and amount of expense is USD 1243.73 (which is by lari writtened already in the expense transaction is GEL 3979.59) but on the project expenses written the expenses 1243.73 GEL

already the payee by USD 

Please Advice

Candice C
QuickBooks Team

I have a problem with project finance, when i made an expense by dollay it appers in project by lari with same amount (not converted) please advice how to fix this issue

Good Morning, @andrewnarooz

 

Let's work together to get this sorted out. To properly assist you with this issue, can you give me some more insight into which currency you'd like to see associated with this expense? You can also provide me with screenshots to give me a visual guide to get more of an understanding of what you want the expense to record and how to look. In the meantime, you can check out these links that might be helpful in the future for your business. 

 

 

I want to make sure that you're able to get this resolved so that you can get back to running your business. I'll be waiting for your response. 

andrewnarooz
Level 1

I have a problem with project finance, when i made an expense by dollay it appers in project by lari with same amount (not converted) please advice how to fix this issue

 first thanks for your help

but I already made that, and nothing happened 

and also i create another bill by same way in lari and it didn't added to the costs of project also

i think that the problem when i am buying products for the project (this is the only thing that didn't added )

not about the problem of conversion between the dolar and lari

Mainly the problem now that the buying products didn't affect its project (while i choosed in every item the customer for this item)

please advice me what's wrong


@MarsStephanieL wrote:

Hi there, @andrewnarooz.

 

If you meant about the expense transaction being incorrectly assigned to another customer, you can edit the expense transaction by going to Project by Lari and then click that transactions and change the name to Project by Dollay. I'll show you how to do that.

 

  1. Go to the Project by Lari and click on the Expense transaction.

    lary expense.jpg

  2. Change the Payee to Project by Dollay.

    lary expense 2.jpg.png

  3. Change the Customer's name column on the Category section ang Item details sections if pre-filled to transfer completely the transaction to Dollay.

    lary expense 3.jpg.png.jpg

  4. Click Save and close.

 

For more insight about managing your expense using the Project feature, check out these articles: Enter, edit, or delete expenses in QuickBooks Online and Projects FAQ.

 

However, if you meant about the currency of your expense transaction, you can check out this article to learn how to set it up correctly: Turn on and use multicurrency.

 

I'll be here if you need anything else. Just drop a comment below by clicking Reply. Stay safe.


 

Tori B
QuickBooks Team

I have a problem with project finance, when i made an expense by dollay it appers in project by lari with same amount (not converted) please advice how to fix this issue

Good morning, @andrewnarooz

 

Thanks for following up with us. 

 

As mentioned by my colleague Candice above, would you mind to share some screenshots with us to use as a visual guide to ensure we are fully understand the situation. Knowing more details and visually seeing these concerns will allow us to provide you with the correct steps and get you back to business as quickly as we can. If you're not able to add in screenshots or wish not to, I recommend contacting our technical support team as they have the tools available to remote into your account securely and take a gander to see what's going on exactly. I've included the steps below to contact support.

 

  1. Sign in to your QuickBooks Online Company.
  2. Click Help (?) at the top right.
  3. Hit Contact Us to connect with a live support agent.  

Please let me know if you have further questions or concerns. I'll be here to help you every step of the way. You can always reach out to the Community or me anytime you need a helping hand. Take care!

 

 

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