I have been double charged

Hello @marvindukes.

Welcome to the Community! Thanks for reaching out for help with charges on your account. I’m happy to help.

Can you tell me a little more about the double charges, please?

• Are they the same amount?
• Are they on the same day?
• Are they pending or processed?
• Is this for your QuickBooks subscription or another Intuit product?

The answers to the above will help to make sure we get this resolved for you. I’ll keep an eye out for your reply!

Chat soon!

HAVE AN INVOICE WITH DOUBLE CHARGE  FOR ANNUAL FEE

You need to contact QB/ Intuit.

QB Assistant is a bot that gives you quick, personalized answers to your question:

On a web browser:

1. Select Assistant from the top bar.
2. Ask general questions like “How much have I made this year?” or “How many business miles did I log?”

On iOS:

1. Tap the + button on the dashboard. Then select Ask QB Assistant.
2. Ask general questions like “How much have I made this year?” or “How many business miles did I log?”

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You can also select Ask the community to connect with other QuickBooks Self-Employed users.