Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
hcbb-treasurer-g
Level 1

I have updated multiple customer email addresses in profiles, but they are not translating over to open invoices. How do I get the email address into existing invoices?

I have 300 invoices, I would like a way to update the email in the invoice to what is now in the profile without having to manually touch all of them.
1 Comment 1
AbegailS_
QuickBooks Team

I have updated multiple customer email addresses in profiles, but they are not translating over to open invoices. How do I get the email address into existing invoices?

Hi there, @hcbb-treasurer-g.

 

Allow me to share some insights about your concerns when changing an email to your existing invoices. 

 

 

I can see how this functionality  can save your time. With this, I'd recommend sending a feature request straight to our product engineers through feedback. Sharing features and options that you would like implemented is how our engineers look for new product updates.

Here's how: 

  1. Go to the Gear icon at the top.
  2. Select Feedback.
  3. Enter your comments or product suggestions.
  4. Then select Next to submit feedback.

 

You'll want to check for a third-party application that can help you with this one. You can check out the apps that are compatible with QuickBooks at this link: https://quickbooks.intuit.com/app/apps/home/. We can also do it in QBO by following the steps below:

  1. Go to Apps on the left side menu.
  2. Search for the app in the Find apps to streamline your work field.
  3. Look for the app that supports the Batch Invoicing feature.

 

Here's an article you might find helpful when receiving payments from invoices: Record invoice payments in QuickBooks Online.

 

Let me know if there's anything else I can help you with today. I'll be around to provide the information you need.
 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us