Hi there, @hcbb-treasurer-g.
Allow me to share some insights about your concerns when changing an email to your existing invoices.
You're on the right track for updating your customer's email address right from their profile. I'll share the rest of the process to update the email to their respective invoices.
Once you've done updating their information, there isn't a way to automatically apply it to their invoices.
As a workaround, you can open each invoice and toggle the customer's name so our program will recognize the new email address.
I can see how this functionality can save your time. With this, I'd recommend sending a feature request straight to our product engineers through feedback. Sharing features and options that you would like implemented is how our engineers look for new product updates.
Here's how:
- Go to the Gear icon at the top.
- Select Feedback.
- Enter your comments or product suggestions.
- Then select Next to submit feedback.
You'll want to check for a third-party application that can help you with this one. You can check out the apps that are compatible with QuickBooks at this link: https://quickbooks.intuit.com/app/apps/home/. We can also do it in QBO by following the steps below:
- Go to Apps on the left side menu.
- Search for the app in the Find apps to streamline your work field.
- Look for the app that supports the Batch Invoicing feature.
Here's an article you might find helpful when receiving payments from invoices: Record invoice payments in QuickBooks Online.
Let me know if there's anything else I can help you with today. I'll be around to provide the information you need.