I have verified my account 5 times and it keeps telling me to verify my account. what am I doing wrong?

@dustin-barnes93-  The answer is as unfortunate as it is straightforward; your mistake was using QuickBooks Online instead of Desktop.

I understand that's not helpful, but it is nonetheless true; Online is a dumpster fire.

can I switch my account from online to desktop?

can I switch to desktop??

@dustin-barnes93-  There are ways, but I'm not familiar with them.

I believe @Fiat Lux - ASIA would be able to help you with that, however.

@dustin-barnes93- 

You can convert data from QB Online US version to QB Desktop US version.

https://quickbooks.intuit.com/learn-support/en-us/help-article/import-export-data-files/export-conve...

But you should use the trial version of QB Desktop 2021 Pro if you prefer to purchase QB Desktop 2024 Pro Plus or Premier Plus.

Hello, dustin. 

I appreciate you for reaching out to the Community regarding the repeated request to verify your account in QuickBooks Online. I understand this situation might be frustrating, and I'm here to help you understand the possible reasons behind this issue.

1. Use a different browser: It's worth trying to access QuickBooks Online using a different browser. Sometimes, issues can be specific to a particular browser, so switching to an alternative one can help determine if the problem lies with the browser itself. (Google Chrome: Ctrl + Shift + N, Safari 11 or newer: ⌘ + Shift + N, Mozilla Firefox: Ctrl + Shift + P, Microsoft Edge: Ctrl + Shift + P)
2. Browser Cache: One possible reason could be that your browser cache stores outdated information. Clearing your browser cache can help resolve this issue. You can do this by going to your browser settings and clearing the cache and cookies.
3. Multiple Accounts: It's worth checking if you have multiple accounts registered with QuickBooks Online. Sometimes, users may inadvertently create multiple accounts and try to verify the same account repeatedly. Ensure that you log in with the correct credentials associated with your account.
4. Verification Email: Another possibility is that you are clicking on an old verification email multiple times. Each time you click the verification link, it may prompt you to verify your account again. Ensure you click on the latest verification email and not any previous ones.

To resolve this issue, I suggest following these steps:

1. Clear your browser cache and cookies.
2. Log in to QuickBooks Online using the correct credentials.
3. Check for the latest verification email and click the verification link only once.

On the other hand, regarding switching accounts from online to desktop, are you trying to convert from online to QB Desktop? If so, it's important to note that you must subscribe to the QB Desktop version to use this platform. 

You may also read this reference, allowing you to manage security settings and keep your account information up-to-date: Account Management in QuickBooks Online.

If you have any questions or concerns about verifying your account and the process of switching from Online to QuickBooks Desktop, please let me know, and I'll do my best to assist you. Have a great day!