I'm here to guide you to the right support, @donerightbydanie.
I would love to check your account and verify the payments, however, we're unable to do it here in the Community space for security reasons. You'll want to contact our Merchant Payment Support. They have special tools and resources that can check your payment status and invoices.
You can use this link to reach out: Contact Payments Support.
We also have our QBO payment help articles just in case you need some additional resources. It has links with steps that'll help you fix issues related to payments.
Please let us know if you need help with anything else. We're always here to lend a hand. Thanks for posting and I wish you have great day ahead.