Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Need help with 1099's or other Year End topics? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
Showing results for 
Search instead for 
Did you mean: 
Level 1

I'm trying to print an invoice and my printer isn't showing up?

Why isn't my printer connected anymore?
1 Comment

I'm trying to print an invoice and my printer isn't showing up?

A warm welcome to the Community, kathie1.

I'm here to lend a helping hand with connecting your printer to QuickBooks Online.


There are possible reasons why your printer was disconnected to QuickBooks Online. It could be that your printer is offline or is not connected to the computer. To ensure you'll be able to print your invoice, you'll need to set the printer as the default.


Here's how:

  1. In the invoice screen, click Print or Preview.
  2. Click the Print icon at the top.
  3. Under Printer Settings, click the drop-down arrow and select the Printer Name.
  4. Hit OK.

I've attached some screenshots for your reference.


You'll be back to business in no time. Please know I'm only a post away if you have any other questions. You have a wonderful day!


Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us