I need a call back to better understand whats going on with accounts receivable

Hi there, resource2. 

Thanks for dropping by the Community this morning. I'm glad to help you out. If you're looking for one of our Customer support representatives to call you back, you have to initiate the Call me back feature in product, to do so, follow these steps:

1. Sign in to your QuickBooks Online company.
2. Select Help (?) at the top right.
3. Enter your concern, then select Let's talk.
4. Select Contact Us to connect with a live support agent.
5. Get a callback from the next available expert.
   
   

   Support Hours: Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT
   Advanced, any time, any day.
   
   I'm also including a helpful video on how to track your Accounts Receivable: 

If there's anything else I can help with, feel free to post here anytime. Thanks and have a great day today!