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MB505
Level 2

I noticed that the "Memo" box was removed from the sales receipt. Is there any way to get it back? I search memo's very often and this makes it extremely difficult.

 
1 Comment 1
JonpriL
Moderator

I noticed that the "Memo" box was removed from the sales receipt. Is there any way to get it back? I search memo's very often and this makes it extremely difficult.

Greetings, @MB505!

 

Let me share a few options on how to add memo in your sales receipt.

 

To start, you have the option to change the title column of the sales receipt by creating a customized form.

 

Here's how:

  1. Go to the Gear icon.
  2. Under Your Company, select Custom Form Styles.
  3. Click New style.
  4. Choose Sales receipt.
  5. On the Content tab, click EDIT LABELS AND WIDTHS.
  6. Type in Memo in the box beside Description.
  7. Click on Done.

Then, you'll have to select the newly customized form when creating a sales receipt by clicking Customize at the bottom of the page.

 

You can also add a memo field on the sales receipt.

 

Let me show you how:

  1. Go to the Gear icon.
  2. Under Your Company, choose Account and Settings.
  3. Select Sales, then go to Sales form content.
  4. Enter Memo on the dialogue box beneath Custom fields.
  5. Select Save and then Done.

Now, if you are referring to a message for a customer you can type it in the Message displayed on invoice or Message displayed on statement.

 

Here's a screenshot for your visual reference.

 

 

Feel free to read these articles to learn more about those options:

Please know that you can always get back to us by leaving a comment below if you have any other questions.

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