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I paid bills through a vendors on line portal, but in Quick books it still shows 'pay online'. How do I make it show as paid?

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Re: I paid bills through a vendors on line portal, but in Quick books it still shows 'pay online'...

Hi there, @texasinn.


Thank you for posting in the Community. I'd be happy to walk you through recording the bill payment into QuickBooks Online.


If you paid your bills through your vendor or bank's website, via EFT, ATM, or debit card, you can enter the payment on the Pay Bill screen.


Here's how:

  1. On the left pane, select Expenses.
  2. At the top left, select the Vendors tab.
  3. From the Vendors window, select the vendor that has the open bill.
  4. From the Transaction List, select the bill you'd like to pay.
  5. In the Action column, click Make payment.
  6. From the Bank/Credit account drop-down, choose the bank then uncheck Print Later.
  7. In the Ref no. field, enter something that helps you identify the form of payment (e.g., the confirmation number for the bill payment, "EFT," "ATM," or "Debit card").
  8. Fill in the Payment date and Amount fields.
  9. Under Outstanding Transactions, check the bill you're recording payment for.
  10. Click Save and close.

The following article contains more information about this: Record a bill payment processed online, via EFT, ATM, or debit card.


If you need to reach out for more help, our Customer Care can guide you through the steps and get you to the resolution quickly.


Here's how:

  1. Go to
  2. At the top right, select your QuickBooks version.
  3. Select a topic.
  4. Click on the Get Phone Number or Start a Message button.

That should take care of it.


I'm just a post away if you should have any other questions about recording bill payment. Have a great rest of your week.


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