We appreciate you alerting us to this issue, James. In order to protect your data from security problems, let me provide you with some information so you can recognize official Intuit emails and forward them to the appropriate department.
Receiving an Electronic Funds Transfer confirmation without asking for one is a sign of unusual behavior. There are times when suspicious emails are a trick to get your personal information. These frauds take a variety of forms, but they typically look legitimate. Here are a few clues to look for if you're not sure if an email is from Intuit:
- We'll never ask for your personal information through email.
- We'll only send emails from addresses that end with @intuit.com. It includes @e.intuit.com.
- Every email we send you will always have a link to an intuit.com address.
For more tips about recognizing official Intuit correspondence and websites in the future: Identify suspicious activity, phishing scams, and potential fraud.
If you're still in doubt, I'd recommend reaching out to our customer support team. If you have direct deposit or tax payments set up, there are times when fund transfers need to be verified. They have access to resources that can retrieve and verify your account information.
If you happen to receive doubtful emails, we can report this incident to our security team via the Intuit Security site.
Let me know if you have follow-up questions about EFT confirmations. I'd be more than happy to help. Have a wonderful day ahead!
