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bonnie-sc-techse
Level 1

I record purchases as an expense, as we pay immediately. I received a credit from a vendor and it was applied to the credit card. How do I record this and be able to link

How do I record this refund and be able to link it to the credit card in the transactions? We I just create a vendor credit in the expense tab it does not allow me to link that credit in the banking/credit card section in transactions.
Solved
Best answer March 16, 2021

Best Answers
LieraMarie_A
QuickBooks Team

I record purchases as an expense, as we pay immediately. I received a credit from a vendor and it was applied to the credit card. How do I record this and be able to link

I have all the instructions you'll need to record the refund and match it with the bank transaction, @bonnie-sc-techse.

 

When you receive a refund from a vendor, you'll have to record first a vendor credit for the expense that the refunded payment was applied to. Then, you'll have to make a credit card (CC) credit for the credit received. After that, apply or link the CC credit to the credit memo with a "zero dollar" payment. I'll show you how to do it.

 

Here's how to enter the vendor credit:

  1. Click on the +New button.
  2. Select Vendor Credit.
    Capture.JPG
  3. Select the vendor's name from the Vendor drop-down list.
  4. Depending on how you record purchases with this vendor, enter the Category details or Item details. Usually, this is the category, product, or service you’re getting a credit for.
  5. Enter the amount.
  6. Select Save and close.

 

Then, let's make a CC credit for the credit received.

  1. Click +New.
  2. Choose Credit card credit.
    Capture.JPG
  3. Select the vendor's name in the Payee drop-down menu.
  4. Select the CC account.
  5. In the Category details section, fill in the following fields:
    Category: Select the "Accounts Payable" account.
    Amount: Enter the credit amount.
  6. Select Save and close.


Lastly, let's link the CC credit to the vendor's credit memo with a "zero dollar" payment.

  1. Click +New.
  2. Select Pay Bills.
    Capture.JPG
  3. Select the CC credit.
  4. Select Save and close.

 

Once done, it will allow you to match the bank transaction with the credit card credit you've entered. Then, you can reconcile your account to make sure they match your CC statement. 

 

Should you need any further assistance getting your vendor credits straightened out, please don't hesitate to comment below.

View solution in original post

1 Comment 1
LieraMarie_A
QuickBooks Team

I record purchases as an expense, as we pay immediately. I received a credit from a vendor and it was applied to the credit card. How do I record this and be able to link

I have all the instructions you'll need to record the refund and match it with the bank transaction, @bonnie-sc-techse.

 

When you receive a refund from a vendor, you'll have to record first a vendor credit for the expense that the refunded payment was applied to. Then, you'll have to make a credit card (CC) credit for the credit received. After that, apply or link the CC credit to the credit memo with a "zero dollar" payment. I'll show you how to do it.

 

Here's how to enter the vendor credit:

  1. Click on the +New button.
  2. Select Vendor Credit.
    Capture.JPG
  3. Select the vendor's name from the Vendor drop-down list.
  4. Depending on how you record purchases with this vendor, enter the Category details or Item details. Usually, this is the category, product, or service you’re getting a credit for.
  5. Enter the amount.
  6. Select Save and close.

 

Then, let's make a CC credit for the credit received.

  1. Click +New.
  2. Choose Credit card credit.
    Capture.JPG
  3. Select the vendor's name in the Payee drop-down menu.
  4. Select the CC account.
  5. In the Category details section, fill in the following fields:
    Category: Select the "Accounts Payable" account.
    Amount: Enter the credit amount.
  6. Select Save and close.


Lastly, let's link the CC credit to the vendor's credit memo with a "zero dollar" payment.

  1. Click +New.
  2. Select Pay Bills.
    Capture.JPG
  3. Select the CC credit.
  4. Select Save and close.

 

Once done, it will allow you to match the bank transaction with the credit card credit you've entered. Then, you can reconcile your account to make sure they match your CC statement. 

 

Should you need any further assistance getting your vendor credits straightened out, please don't hesitate to comment below.

View solution in original post

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