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chuck5
Level 1

I've got a recurring sales receipt to charge a client's card monthly. But it's not posting the charge to the account. Any ideas why?

 
2 Comments 2
chuck5
Level 1

I've got a recurring sales receipt to charge a client's card monthly. But it's not posting the charge to the account. Any ideas why?

Nevermind. The sales receipts were there...just further down in the transaction list since I was sorting by due date (and sales receipts don't have a due date).

Angelyn_T
QuickBooks Team

I've got a recurring sales receipt to charge a client's card monthly. But it's not posting the charge to the account. Any ideas why?

Hi there, @chuck5.

 

Welcome and thank you for posting here in the Community. Happy to know that you're able to figure out the issue with your recurring sales receipt.

 

For additional information about recurring sales receipt in QuickBooks Online (QBO), you may check this article: Set up a recurring sales receipt.

 

As always, our doors are always open here in the Community, don't hesitate to add a post if you have any other QuickBooks concerns. I'm always here to help!

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