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meganj-pigiron-o
Level 1

I voided a check in Quickbooks, but before I could stop payment, it was cashed. How do I record this in QB since the check number was recorded as voided?

 
Solved
Best answer May 18, 2021

Best Answers
AlcaeusF
Moderator

I voided a check in Quickbooks, but before I could stop payment, it was cashed. How do I record this in QB since the check number was recorded as voided?

Hi @meganj-pigiron-o,

 

Welcome to the Community. I'm here to help you with your Check concern in QuickBooks Online.

 

When you void a check, the system clears the amount and changes it to zero. Right now, there's no automatic way to reinstate the voided transaction.

 

The only way to make it live again is to re-enter the transaction manually. If you're unsure of the details, you can use the Audit History option to view the details.

 

Here's how:

 

  1. Find and open the voided transaction.
  2. Select More at the bottom, then choose Audit History
  3. Select Show all to see the original details of your transaction, any edits made, and when it was voided.
  4. Take note of all the information necessary to re-enter the transaction.
  5. Select the back button on your browser, then proceed on re-entering the voided transaction.

 

I've also attached an article you can use to view any activities that QuickBooks can track in the audit log:

Use the audit log in QuickBooks Online.

 

Leave a comment below if you have other concerns regarding the process. The Community and I will be around to help you.

View solution in original post

3 Comments 3
Rustler
Level 15

I voided a check in Quickbooks, but before I could stop payment, it was cashed. How do I record this in QB since the check number was recorded as voided?

edit the voided check and make it live again

meganj-pigiron-o
Level 1

I voided a check in Quickbooks, but before I could stop payment, it was cashed. How do I record this in QB since the check number was recorded as voided?

How do you make it live again?

AlcaeusF
Moderator

I voided a check in Quickbooks, but before I could stop payment, it was cashed. How do I record this in QB since the check number was recorded as voided?

Hi @meganj-pigiron-o,

 

Welcome to the Community. I'm here to help you with your Check concern in QuickBooks Online.

 

When you void a check, the system clears the amount and changes it to zero. Right now, there's no automatic way to reinstate the voided transaction.

 

The only way to make it live again is to re-enter the transaction manually. If you're unsure of the details, you can use the Audit History option to view the details.

 

Here's how:

 

  1. Find and open the voided transaction.
  2. Select More at the bottom, then choose Audit History
  3. Select Show all to see the original details of your transaction, any edits made, and when it was voided.
  4. Take note of all the information necessary to re-enter the transaction.
  5. Select the back button on your browser, then proceed on re-entering the voided transaction.

 

I've also attached an article you can use to view any activities that QuickBooks can track in the audit log:

Use the audit log in QuickBooks Online.

 

Leave a comment below if you have other concerns regarding the process. The Community and I will be around to help you.

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