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Normal accounting entries alway debit one account and credit another so that you stay in balance. Most credit card entries debit expense account on P&L & credit liability account on balance sheet. Is that not what is happening? The credit side is usually a default account you set-up for all entries. The debit side is usually an account you need to select for each transaction based on what it is for.
Thank you for your answer.
Looks like we found an issue together with my book keeper.
We integrated amazon synchrony credit card statement by using .qbc file and it was all good, all the number were shown as positive in my expenses.
Comenity bank credit card website is not able to provide .qbc file for quicbooks integration and that whats probably causing and error exporting the document.
I reached comenity bank just to see if they could help me somehow about that.
As i said above other credit card companies are integrating with quickbooks the way it’s supposed to be.
Hello Nerijus,
We appreciate you coming back here in the Community.
QuickBooks Online can upload bank files using .QBO or .CSV files. If you don't have the .QBO file, you can manually create the CSV Excel file. Please refer to this article for the detailed steps: How to Import Bank Transactions Using Excel CSV Files.
Let us know if you have any questions.
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