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tyler4
Level 1

If I sent an invoice, and it was paid for a slightly higher amount, how do I go back to adjust so the bank deposit matches the invoice amount

I was paid $35 more than what the invoice was for, but I just selected 'received payment'.  Now that income is doubled because the deposit isn't matched with the invoice.  How do I go back and correct this?
2 Comments 2
IamjuViel
QuickBooks Team

If I sent an invoice, and it was paid for a slightly higher amount, how do I go back to adjust so the bank deposit matches the invoice amount

It's great to have you here, @tyler4.

 

I'd be delighted to help walk you through clear the overpayment you've recorded in your customer's invoice payments in QuickBooks Online.

 

You have two options to choose on how you want to remove the overpayments on your customer balance.

You can also edit the recorded payments to exactly match with the amount due. Here's how:

  1. Locate the recorded payments.
  2. Double-click to open.
  3. Change the amount entered.
  4. Click Save and close.

That should do it! You can post anytime if you have other questions about managing your payment transactions. If there are any program features you’d like to get more familiar with, feel free to visit our Community page. Have a great rest of your day.

qbteachmt
Level 15

If I sent an invoice, and it was paid for a slightly higher amount, how do I go back to adjust so the bank deposit matches the invoice amount

If you are keeping it, such as a Tip, make a New Invoice. Apply the payment to Both. Never update the historic invoice; that is Changing historic sales.

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