Welcome to the QuickBooks Community. We are thrilled and appreciate you for sharing details of your concern as well as the attached screenshots.
We want to ensure you'll get the best convenience while using the services. For now, we'd like to ask for additional information so we can provide you with the most appropriate solution. We would appreciate it if you could provide us screenshots of the bill where you can see the item and the product information of the affected item.
We look forward to hearing from you again. Don't hesitate to reach us again. Have a great day ahead!