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SL95677
New Member

Invoice List standard report not populating

Help?

We run the Invoice List standard report usually once a week or more to cross check current and compare previous time periods. Today the data is literally not there. It now reads "Your selection doesn’t have any info. Change your selection or start a new search." Nothing has been changed, no changes to filters, or anything else has been done. HELP?

1 Comment 1
Jelayca V
QuickBooks Team

Invoice List standard report not populating

Please know that the message you are seeing indicates that the criteria or filters currently applied do not match any available data, @SL95677. We can remove or Clear all filters to allow relevant data to populate in the report. I’d be glad to guide you through this process.

 

  1. Open the Invoice List report.
  2. Select the Filter icon.
  3. Click Clear all to remove the filters.

 

Once done, please refresh your browser. This helps ensure that you load the most up-to-date data and can help pull up those data.

 

Additionally, consider Switch to the classic view. Please ensure to set the correct Report period to bring up the transactions you wish to review.

 

If the issue persists, we can open an incognito window in your browser to access the product with a clean slate. Depending on your browser, you can use the following shortcuts:

   

  • Google Chrome and Microsoft Edge: Ctrl+ Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

 

If the data appears, please return to your regular browser and clear the cache for a fresh start. Alternatively, you can switch to other supported browsers.

 

You can also personalize your report by applying specific filters and saving it. This way, you can share it with other users, improving data accessibility and making collaboration easier.

 

Furthermore, to enhance your QuickBooks experience, consider collaborating with our QuickBooks Live Expert Assisted team. These financial professionals specialize in streamlining the reporting process and providing guidance to keep your books accurate.

 

If you have further questions about generating reports in QuickBooks, please don't hesitate to click the Reply button below. I'll make sure to get back to you promptly.

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