I understand the importance of having a smooth experience when managing your invoices, ebunting-veteran. Allow me to go into details about this and route you to the appropriate support.
Upon checking, there's an ongoing investigation (INV-99715) about the unavailability to proceed from the preview screen when managing invoices in QuickBooks Self-Employed (QBSE). With this, please know that our engineers are already aware of this issue and are working to fix this as soon as possible.
As a workaround, you can export the invoice as a PDF to preview it.
If you haven't, I'd suggest contacting our support team to have your name listed on the affected users and receive timely email updates.
Here's how:
- Go to your QBSE account, select Help (?), and click Contact Us.
- If you’re using the QBSE app, hit the + button and select Ask QB Assistant.
- Type “talk to a human” and click on Continue.
- Click your preferred way to connect with us.
- Have us call you - Get a call from a support expert.
- Chat with us - Start a conversation with a support expert.
Additionally, I suggest reading this informative article on how to categorize the transactions you download from your bank or enter into QuickBooks: Categorize transactions in QuickBooks Self-Employed.
Please don't hesitate to reach out to us if you have any other questions or concerns about managing invoices to QBSE. I am here to provide you with the assistance you need.
