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usernatalie2
Level 1

Is anyone having issues saving bills?

When entering bills and I hit save it stays stuck on "saving" anyone else having this issue???
16 Comments 16
mamatopo
Level 1

Is anyone having issues saving bills?

Yes. It was not a problem last night just started this morning.

SFP_AP
Level 2

Is anyone having issues saving bills?

I'm also having this issue. Using Microsoft Edge. Tried clearing cookies for the site, and the issue persists.

SuperProp
Level 2

Is anyone having issues saving bills?

I am having the same issue.

LoisBuderus
Level 2

Is anyone having issues saving bills?

I am having the same issue.  I have tried Chrome as well as reboot my computer.  Still not working

Suz44
Level 1

Is anyone having issues saving bills?

Me too

MN20
Level 2

Is anyone having issues saving bills?

Same here! I thought it was just me. QB literally gets stuck on the "Saving..." part. System's not frozen, as I can still do other tasks, just not save bills. Must exit out of the Bill and lose all my work. Used Chrome and Firefox with the same results. QB/Intuit, fix this mess. (This is on top of the awful changes you made to the design and interface of the Bill screens, which are now atrociously slow to load, column width settings not saving and always re-set to some random widths that make no sense at all, among other user un-friendly issues.)

strategicenvllc
Level 1

Is anyone having issues saving bills?

Same issue for hours. Have multiple bills that will not save. Have already gone through troubleshooting and tried both chrome and edge. 

SFP_AP
Level 2

Is anyone having issues saving bills?

You hit the nail on the head. Intuit will read this and think of a price increase.

MindTheGAAP
Level 1

Is anyone having issues saving bills?

I am able to save, but our AP team can not. 

 

I am on a Windows machine, they are on Macs.

 

MN20
Level 2

Is anyone having issues saving bills?

Tried and true justifications of price increases used by big corps: "We're always improving our product for all our users, making it more streamlined and giving everyone what they ask for!" Not.

AmericanFarmer
Level 1

Is anyone having issues saving bills?

Yes - was working fine this morning now just sits there and won't save.  Tried 3 different browsers and 3 different computers.  Customer support say's they are aware of the problem and are working to resolve it quickly - we will see.  QB status page say's all systems are working fine - I don't think so.

MarkAngeloG
QuickBooks Team

Is anyone having issues saving bills?

Hello there.

 

We understand the importance of creating and saving bill transactions in QuickBooks Online. We're already aware of this issue where you are unable to save a bill when making it. We assure you that our engineers are investigating the issue (INV-95100) and working diligently to resolve it. I recommend contacting our Customer Care Support team to be added to the list of affected users and receive updates. Please provide the investigation number upon interacting with our live support.

 

Here's how:

 

  1. Head to this link: Contact Us.
  2. Select QuickBooks Online product and click Continue.
  3. Select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

While waiting for an update, you may want to consider creating a recurring transaction. This would help you track your expenses and ensure that essential payments are made on time.

 

If you have further questions aside from bills not saving in QuickBooks Online, please feel free to reply to this post. I'm always available to assist you.

Just_me
Level 10

Is anyone having issues saving bills?

Same here, no matter what I do. I have tried different browsers and cleared cache.  NOTHING is fixing it.

LoisBuderus
Level 2

Is anyone having issues saving bills?

I just chatted through my QB Online account and gave the CS rep the investigation number.  Not sure what she did, or if it just fixed while I was online with her, but I am now able to save my invoices.  

 

MN20
Level 2

Is anyone having issues saving bills?

Confirming the same as well; looks like the technicians resolved the issue. Thanks everyone for bringing this to the forefront for QB/Intuit, and @MarkAngeloG for the status update earlier! 

SheandL
QuickBooks Team

Is anyone having issues saving bills?

It's great to hear from you again, @MN20.

 

Thank you for visiting the QuickBooks Community. I'm glad that the issue you're experiencing has been resolved. Also, It's great to know that my colleague's update was able to help you.

 

Here at QuickBooks, we're committed to providing you with the best possible customer service. Feel free to get in touch if you need help with anything else in QBO. We're always here to assist you. Have a great day!

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