Good day, @iia2016.
Right now, there are no similar concerns posted in the QuickBooks Community page about banking rules issues.
Since you're getting this error, let me share some troubleshooting steps that can fix this issue.
The stored files in your browser are generally the source of unexpected behavior in QuickBooks Online (QBO). When you visit different websites, it saves the files in your cache. If the cache is holding too much data, it can slow down the performance of presently open websites such as QBO.
To isolate the issue, let's use a private browser to open QuickBooks. This will help us check if the problem is cache-related.
Here's how:
- Press Ctrl + Shift + N (Google Chrome).
- Ctrl + Shift + P (Firefox).
- Control + Option + P (Safari).
Once done, let's again review your downloaded transactions. You can clear your regular web browser's browsing history if it works. This will delete any previously saved browsing data that may have contributed to the problem. Otherwise, you can proceed by using other supported browsers.
Also, I'm adding this article for your future reference. Once everything is okay, it can guide you in categorizing and matching bank transactions in QuickBooks Online: Categorize and match online bank transactions in QuickBooks Online.
Let me know if there's anything else you need help about downloaded banking entries. You can click the Reply button below. Have a good one.
