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Buy nowI'm glad that you posted here in the Community, britny.
Currently, there's an ongoing investigation (INV-80704) about the issue with Bill pay. Rest assured that our Engineering Team is dedicated to working to implement a solution that will fix this issue.
While we're unable to tell when this issue will be resolved, I recommend contacting our Phone support team. They can add you to our notification lists, and once updates are available we'll notify you through email.
Here's how to contact support:
For future reference, if you want to deny a payment transaction in Online Pay. You can read through this article: Cancel a bill payment in Online Bill Pay.
If questions pop into your mind about QuickBooks Bill Pay, route back yourself here. We'll be happy to answer it. Keep safe and have a good day!
Signup for a separate Melio account for free to integrate with QBO and try to schedule the bill payment. Did you encounter the same issue?
https://affiliates.meliopayments.com/pricing
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