I understand how important it is to view your invoices, lisamilledge-icl.
We are currently aware of the issue where certain invoices have gone missing from your QuickBooks. Rest assured that our technical team is actively working on resolving this problem as a matter of high priority.
I recommend reaching out to our QuickBooks Self-Employed support team. This way, you'll be added to the list of affected users. Once your account is linked, you'll receive an email notification when an update is available.
Here's how to reach them:
- Click on Help (?) and hit Contact Us.
- Note: If you're using the QuickBooks Self-Employed app, tap the + button and choose Ask QB Assistant.
- Type in "talk to a human", then tap Continue.
- Choose which way you want to connect with us.
- Have us call you
- Chat with us
As a workaround, sign and view invoices through the mobile app.
I also include this helpful resource that you can use as a guide in categorizing your transactions: Schedule C and expense categories in QuickBooks Self-Employed.
I appreciate your patience as we work through this. If you have any other concerns, please don't hesitate to comment below.
