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Buy now & saveI added 6 sub accounts to one parent account but only 5 sub accounts show up when I run a report on the parent. Anyone else have issues like this?
Thanks for reaching out to the Community regarding subaccounts, Treasurer1010. I appreciate your detailed concern, and I'm here to assist you.
In QuickBooks Online (QBO) you can create up to five subaccounts under a parent account. These subaccounts allow you to organize your financial data efficiently. If you've added six subaccounts to a parent account but only five are showing up in your report, there could be a few reasons for this discrepancy.
First, check if any of the subaccounts are inactive. To verify this, go to the Chart of Accounts and look for them under the parent account. If you want to see your inactive accounts, follow these steps:
Secondly, ensure that no specific filters are applied to the report. Sometimes filters can unintentionally exclude certain accounts. When you run reports, you’ll still see inactive accounts and their transactions. QuickBooks includes them to keep everything accurate. You can also customize some reports to hide inactive accounts.
Lastly, please note that different subscription tiers have varying limits on the number of accounts and subaccounts. If you’re close to reaching your limit, consider consolidating or reorganizing your accounts. Refer to this article for a future reference: Learn about usage limits in QuickBooks Online.
Feel free to revisit this thread if you have any more questions. I’m here to provide further assistance. The Community team is always ready to assist you. Take care!
Thank you for the reply. After I posted, I found it to be my mistake. Two categories were similar but not exactly named the same. I had included the wrong one in my report. I corrected and all is well.
I appreciate your prompt response, treasurer1010.
I'm delighted to hear that the issue has been resolved. It's great to know that you were able to identify and correct the problem with your subaccounts.
Moreover, you can refer to these articles that can help you familiarize yourself with the filtering option in QBO reports and how to make accounts inactive in your chart of accounts:
Feel free to reach out if you have further questions or need assistance with your subaccounts. I’m always here to help and ensure everything runs smoothly for you.
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