Is there a return form so that the items that are returned are subtracted from my inventory? I need to send unsold inventory back to the vendor.

Hello metroxxpress!

Yes, there is a way to deduct the returned inventory from your quantity on hand. Let me show you.

The vendor credit is not just for recording credits or refunds but also to enter the returned items back to the supplier. You can follow these steps:

1. Go to the + New button and select Vendor credit.
2. Select the Vendor, and enter the details required such as date.
3. From the Item details section, select the product you returned, enter the quantity and the cost.
4. Tap Save and close.

Once done, you can go to the Sales menu, then Products and services to verify. From there, search for the item and you should see the new quantity on hand, or simply run inventory reports.

Depends on the situation, you may receive a refund or credits for the returned items. Check these links on how to handle them:

• Enter a refund from a vendor

• Enter a credit from a vendor

Need more references in managing your vendor transactions? Please visit this page: Expenses and vendors.

I'll be here if you need more help. Take care always!

I tried that, there is no way to select the product. Maybe I am using the wrong QuickBooks online.

Thanks for coming back for more support, @metroxxpress. To clarify, the product will only appear under the Item details on the Vendor credit page if you've entered the items in your inventory. Otherwise, you'll need to add it first.

Here's how: 

1. From the Item details section on the Vendor credit page, select the +Add new button to add the product to your inventory.
2. Select Inventory, then enter all necessary information of the product you received from your vendor. 
3. Click Save and close.

Once done, the product will now appear under the Item details section. You can now continue to step 3 shared by my peer above to return the items to your supplier. 

For future reference, you can visit our QuickBooks Articles hub to search for some topics related to your concerns. 

As always, you have us here in the Community to help you out whenever you need a hand. Take care!

I found it, it was a hidden icon, sorry for the trouble.  

Thanks

Pam

Another question, is there any way to print the vender credit so that I can send to the vender, just like a purchase order?

Hi metroxxpress! Thanks for the reply. 

Currently, we're unable to print the vendor credit in QuickBooks Online. What I can suggest is to print the vendor's transaction list. Please follow these steps:

1. Go to the Reports menu. Search and select Transaction List by Vendor.
2. Make sure that the Report period is correct. 
3. Click the Print button.

This report shows all vendor transactions including the vendor credit. If you need to personalize it, you may check the steps here: Customize reports in QuickBooks Online.

Let me know if you have more questions. I'll be here to help you.

What is the step for this for QuickBooks Desktop?

Hello there, @Erss.

I've got the steps that you need in recording vendor refund in QuickBooks Desktop.

When the vendor sends you a refund check for returned inventory items, you'll need to deposit the check. Once done, you'll create a bill credit and link the deposit afterward.

To deposit of the vendor check:

1. Go to the Banking menu, then select Make Deposits.
2. If the Payments to Deposit window appears, select OK.
3. In the Make Deposits window, select the Received from drop-down and choose the vendor who sent you the refund.
4. In the From Account drop-down, select the appropriate Accounts Payable account.
5. In the Amount column, enter the actual amount of the Vendor check.
6. Enter the remaining information in the Deposit.
7. Select Save & Close.

After that, let's now create a bill credit:

1. Go to the Vendors menu, then select Enter Bills.
2. Select the Credit radio button to account for the return of goods.
3. Enter the Vendor name.
4. Select the Items Tab.
5. Enter the returned items with the same amounts as the refund check.
6. Select Save & Close.

Now it's time to link the deposit to the bill credit:

1. Go to the Vendors menu, then select Pay Bills.
2. Check the Deposit that matches the Vendor check amount.
3. Select Set Credits and apply the Bill Credit you created earlier then select Done.
4. Select Pay Selected Bills, then select Done. 

Please check out the screenshots below to outline the steps:

For more details and options about recording a vendor refund in QBDT, please see this link: Record a vendor refund in QuickBooks Desktop.

If you want to pull up the Transaction List by Vendor report, please follow these steps:

1. Click on Reports.
2. Select on Vendors & Payables.
3. Click on Transaction List by Vendor.

Here's a link that you can check out about the reports that you can pull up in QBDT: Understand reports.

Be sure to let me know if you have any other questions about vendor refunds. I got you covered with any QuickBooks concern. Thanks for coming to the Community, wishing you continued success.

Hi. I tried returning inventory to vendor in QB Point of Sale and it doubled my inventory amount instead of deleting it. So I reversed that move. What do I do, please?

Thanks

Hello there, carobbermuda.

I'll take that you're using QuickBooks Desktop to record the returned inventory. I'm here to walk you through the steps.

You'll have to deposit the check from your vendor. Then, link it to the bill credit. You can follow the steps shared by BettyJaneB to keep track of the transactions.

If you have the QuickBooks Online version, you can follow the steps laid in this link: Enter a refund from a vendor.

To havea better view of all your vendor transactions, you can run some reports and customize it. You can use these articles as a guide: 

• Customize reports in QuickBooks Online
• Customize reports in QuickBooks Desktop

Feel free to mention my name whenever you needed help with running reports.