Hello metroxxpress! Yes, there is a way to deduct the returned inventory from your quantity on hand. Let me show you. The vendor credit is not just for recording credits or refunds but also to enter the returned items back to the supplier. You can follow these steps:Go to the + New button and select Vendor credit.Select the Vendor, and enter the details required such as date.From the Item details section, select the product you returned, enter the quantity and the cost.Tap Save and close. Once done, you can go to the Sales menu, then Products and services to verify. From there, search for the item and you should see the new quantity on hand, or simply run inventory reports. Depends on the situation, you may receive a refund or credits for the returned items. Check these links on how to handle them:Enter a refund from a vendorEnter a credit from a vendor Need more references in managing your vendor transactions? Please visit this page: Expenses and vendors. I'll be here if you need more help. Take care always!

Question

Is there a return form so that the items that are returned are subtracted from my inventory? I need to send unsold inventory back to the vendor.

Forum|Forum|5 years ago
May 17, 2021
10 replies
30 views

No text available

QuickBooks Online

AlexV

Level 10

Hello metroxxpress!

Yes, there is a way to deduct the returned inventory from your quantity on hand. Let me show you.

The vendor credit is not just for recording credits or refunds but also to enter the returned items back to the supplier. You can follow these steps:

Go to the + New button and select Vendor credit.
Select the Vendor, and enter the details required such as date.
From the Item details section, select the product you returned, enter the quantity and the cost.
Tap Save and close.

Once done, you can go to the Sales menu, then Products and services to verify. From there, search for the item and you should see the new quantity on hand, or simply run inventory reports.

Depends on the situation, you may receive a refund or credits for the returned items. Check these links on how to handle them:

Need more references in managing your vendor transactions? Please visit this page: Expenses and vendors.

I'll be here if you need more help. Take care always!

M

metroxxpressAuthor

I tried that, there is no way to select the product. Maybe I am using the wrong QuickBooks online.

katherinejoyceO

Level 9

Thanks for coming back for more support, @metroxxpress. To clarify, the product will only appear under the Item details on the Vendor credit page if you've entered the items in your inventory. Otherwise, you'll need to add it first.

Here's how:

From the Item details section on the Vendor credit page, select the +Add new button to add the product to your inventory.
Select Inventory, then enter all necessary information of the product you received from your vendor.
Click Save and close.

Once done, the product will now appear under the Item details section. You can now continue to step 3 shared by my peer above to return the items to your supplier.

For future reference, you can visit our QuickBooks Articles hub to search for some topics related to your concerns.

As always, you have us here in the Community to help you out whenever you need a hand. Take care!

C

carobbermuda

Hi. I tried returning inventory to vendor in QB Point of Sale and it doubled my inventory amount instead of deleting it. So I reversed that move. What do I do, please?

Thanks

Adrian_A

Level 8

Hello there, carobbermuda.

I'll take that you're using QuickBooks Desktop to record the returned inventory. I'm here to walk you through the steps.

You'll have to deposit the check from your vendor. Then, link it to the bill credit. You can follow the steps shared by BettyJaneB to keep track of the transactions.

If you have the QuickBooks Online version, you can follow the steps laid in this link: Enter a refund from a vendor.

To havea better view of all your vendor transactions, you can run some reports and customize it. You can use these articles as a guide:

Feel free to mention my name whenever you needed help with running reports.

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