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richard62
Level 1

Is there a way for customers to only receive an email invoice and disable printing for that customer?

 
1 Comment 1
MaryLandT
Moderator

Is there a way for customers to only receive an email invoice and disable printing for that customer?

Good day, richard62,

 

You'll be glad to know that you can email invoices to a customer with no printing option on it.

 

You only need to change the online delivery on the company settings. Choose HTML or Plain text so the customer won't see the Print button.

 

Let me show you how:

 

  1. Go to the Gear icon at the right top, then choose Account and Settings.
  2. Select Sales, then click Online delivery to expand this section.
  3. Choose HTML or Plain text under Additional email options for invoices.
  4. Click Save, then Done.

Once done, you can create a sample invoice and send it to your email. This is for you to see how the format looks like before sending it to your customer.

 

Should you need anything else, don't hesitate to leave a comment below. I'm always around to help you out.

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