Is there a way to undo a voided invoice?

Hi there, usernewholisticmedic.

There's no option to reverse the action once a transaction is voided or deleted in QuickBooks Online. I'll help you recreate the invoice using the information from your Audit Log report. Here's how:

1. Go to the Gear or Settings ⚙️ icon and select Audit Log.
2. Click the drop-down list for Filter ▼, then select the appropriate user, date, and event(s).
3. Click Apply.
4. Locate the voided transaction. 
5. Select View under the History column
6. All the information needed for the transaction can be found under the Event column.
7. Using the information from the Audit log, you can re-enter the transaction with its original transaction date.

Once done, follow the steps in these articles on how to mark the invoice as paid:

• Record Invoice Payments in QuickBooks Online
• How to Link a Deposit to An Invoice

Feel free to take a look at these articles for additional guidance and reference: 

• Void or Delete Transactions in QuickBooks Online
• Send Invoice Reminders Automatically or Manually in QuickBooks Online

Reply to us or post new questions if you need anything else. We'll be glad to answer them for you. 

Is there a way to undo a voided invoice?

Thanks for joining this thread, @displaysandsigna. I’m here to impart some information about voided transactions.

As mentioned by my peer above, there’s no option to reverse the action once a transaction is voided or deleted in QuickBooks Online. This means you can’t undo your voided invoice.

You can use the Copy feature to recreate the entry. This way, you don't need to start from scratch. Here's how:

1. Open the voided invoice.
2. Click More, then choose Copy.
3. A new invoice opens, enter the amount and save.

Another way is to utilize the Audit Log feature to get the information needed when recreating the invoice. Please refer to the steps below:

1. Go to the Gear icon.
2. Select Audit log under Tools.
3. Select the user and the date period.
4. Choose Deleted/Voided transactions under Events.
5. Press View in the History column.
6. Click the Show all button.

If you want to add specific information or change the layout of your sales form, check this article for complete instructions: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Once everything is good, you can now receive and record the payments on QuickBooks. Then make a deposit to match it to your downloaded transaction.

I’ll be here to help if you need further assistance with managing your transactions. Simply add them to your reply below. Always take care!

Why is it that there are so many things in QB that can't be undone. Are you not aware that there are beginners that use this software? If the software keeps an audit log why can't you use that to simply undue a voided transaction. Someone has to be smart enough to figure this out.