I appreciate you making us aware of your experience, @emcolosi.
We always value customers who are keen to give us their feedback. Rest assured that I'll relay this message to our team in concern here on my end. We'll take this chance to fully support our customers in a well-timed and efficient manner in the future.
If you’d like to discuss this further, I'd appreciate it if you can share with me your questions by hitting the Reply button below. I'm here to lend you a helping hand anytime.
Your satisfaction means everything to us. I'll be waiting for your response, emcolosi. Have a nice day!
