Issue with Custom Invoice Report - Invoices duplicated

I'll help you run the Custom Invoice Report, Its_Keith_D.

Let's try generating another report, such as the Open Invoices report, to see if this is a software or browser cache issue.

Here's how:

1. Go to the Reports menu.
2. Type in Open Invoices.
3. Set the correct reporting period.
4. Hit Run report.

If there are no duplicates after running this report, you can delete and recreate the custom report to further isolate this.

If you're still seeing duplicate invoices on the reports, let's perform some troubleshooting procedures to fix this. It's possible that the cache from your browsing history caused this unexpected behavior on the system and that it's necessary to clear it out.

You can start by accessing your account using an incognito window. Here are the shortcut keys:

• Ctrl + Shift + N for Google Chrome
• Ctrl + Shift + P for Mozilla Firefox and Microsoft Edge
• Command + Shift + N for Safari

If the duplicates are gone, go back to the regular browser and clear the cache to remove unwanted internet files and improve browsing performance. Alternatively, you can utilize different supported browsers.

I also have articles on managing reports in QuickBooks Online (QBO) for your reference:

• Customize reports in QuickBooks Online
• Run reports in QuickBooks Online

I'd appreciate it if you could keep me updated on the results. Simply leave a comment, and I'll get back to you.