It has been over a week since a client paid my invoice via bank transfer through my quickbooks invoice. Why have I not received it via my bank account yet?

Hi @arianapearl,

If this is the first payment you're receiving via your Merchant Services account, it's going to take longer than usual, which is 5 business days. The cause of this is because of the Merchant account that's still being set up. Once done, it will follow the regular process I mentioned. 

You can also check the Merchant Service Center for the status of this specific bank transfer. In case you see a hold status, you can refer to this article to learn what you need to do: Why are my funds on hold?

If this isn't your first payment, and it isn't on hold as well, I suggest contacting our Payments Support. 

You're always welcome to drop a comment below, in case you have additional questions. I'll be sure to get back to you.