Just started subscription for a nonprofit. But the chart of account is still customized for a profit company. How do i switch the accounts to nonprofit tracking accounts?

You can update the Account and Settings to set it up as a non-profit account, @cleo4. 

When you update your QuickBooks Online account (QBO) to a non-profit, you'll need to change customers to donors and income and expenses to revenue and expenditures.

Here's how:

1. Go to the Gear icon then choose Account and Settings.
2. From Customer drop-down, choose Donors.
3. In Company type, select the Pencil icon.
4. From the Tax form drop-down, choose Nonprofit organization (Form 990).
5. Select Save, then choose Done.

To reflect the changes, make sure to sign out and sign back into your QBO account. See the following article for more information: Configure an account for a non-profit organization. 

Also, check the following article to know more about Fund Accounting for non-profits and how to track funds in QBO: Fund Accounting for non-profits.

Let me know if there's anything that I can assist you with the account by leaving a reply below. I'm always glad to help in any way I can. Have a great rest of the day!

We are a non-profit that provides services to other non-profit agencies. We have both Customers and Donors. Currently, we enter our Donors as vendors and our Clients as Customers. This seems to work well. Is there a better/different way to track both?

Also, our Board wants us to be able to report our client expenses (billable) versus what has been reimbursed on our Profit and Loss. How do we enter the expenses and invoice them so they show as both expenses and income?

Thank you!