Made a HUGE mess with my credit card in QBO and cannot figure out how to correct it.

Good afternoon, @Andrew142.

How are you today? I hope all is well. 

If you have an accountant user, I recommend having them undo the previous reconciliations. Once that's been completed, you'll need to verify that the opening balance is correct and check that all transactions have been imported. This is important because QuickBooks Online will only import the last 90 days of transactions. Any older transactions will need to be manually imported. 

Here are a few help guides with the steps to undo the reconciliation and manually import transactions:

• Undo a client's reconciliation in QuickBooks Online
• Manually upload transactions in QuickBooks Online
• Undo or remove transactions from reconciliations from Quickbooks Online

Please keep in mind that your accountant will need to have a QuickBooks Online Accountant subscription to undo a reconciliation. If you don't have an accountant, don't sweat it. You can find one here in our Resource Center. 

Don't hesitate to let me know if you have any additional questions or concerns. I'm always happy to lend a hand. Have a good one! 

Hi,

Go to your last reconciliation report and see what changed.  This will let you know what changed.  Fix those changes by adding those charges back.  Look at your credit card statement and the Quickbooks reconciliation report to determine what changed.

Now your credit card register should only have uncleared transactions that are duplicates if they are older than the last reconciliation date.  Look at your credit card register and sort by the uncleared transactions and confirm if these are duplicates that you can void.