I'll share some insights about why the Past Due stamp isn't showing on your end, mic.
In QuickBooks Desktop (QBDT), the Past Due stamp can only be turned on, or off on a template-level setting. Since you mentioned your other invoice was marked with this stamp after printing it, you may have used a different template with the invoice to which you have recorded a partial payment. To address this, we need to set up this feature for the templates you're currently using.
Here's how:
- Go to Lists and choose Templates.
- From the list, find and edit the invoice template you use for collections.
- On the Company & Transaction Information section, select Print Past Due Stamp.
- Select OK.
- Open an invoice that is past its due date. The PAST DUE stamp shows on the invoice.
- You may print the invoice or send it through email.
I'll add this article for more info: Show Past Due stamp on invoices in QuickBooks Desktop.
Additionally, browse these resources to learn how to handle your invoices in QBDT:
Let me know if you have more questions about managing your invoices or your sales transactions in QBDT. Take care!
