Mobile App - Accounts duplicated in Home Dashboard for account balances
Hi. I recently started using QuickBooks online. I imported our accounts from a prior desktop version. Everything looks good and I have been using it for a month or so. So we were thinking of using the mobile version for lookup and for its ability to scan in receipts. However in the mobile app I am seeing our bank accounts duplicated, with different balances. We are not using the banking feature, these are just out accounting registers. Nothing duplicated anywhere else but in the mobile app.
Re: Mobile App - Accounts duplicated in Home Dashboard for account balances
Thanks so much. I hadn’t found the refresh option through help. That did the trick. (Refreshing by pulling down on the dashboard did not update the data or resolve the duplicates). I really appreciate your speedy help and resolution.