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We are a unionized service based electrical business. On the P&L the owners want to see income broken down by type of customer (Industrial, Residential, Commercial) versus type of service provided. However, when we invoice a customer we invoice by the number of hours and the union classification of the employee(s) that worked on that particular job. Examples of service items would be: Journeyman Straight Time, Apprentice Overtime, Foreman Double Time, etc. Because of this any of these service items could be used for any customer type yet only one income account can be used for those items. We currently use the class field to identify job costs as labor, materials, subcontractors, other. What is the simplest way to structure this so that it doesn't overwhelm users while still producing financial statements in the format the owners want? For now the only way I know to make this work is to set up an Industrial, Commercial and Residential item for each service item. Thanks for your input.
Great work on setting up class and service items, @mdyork. I have some information regarding QuickBooks Desktop's capability to assign multiple accounts per item.
Please know that you can only link one item to one account. However, you also have the option to modify or remove them.
I want to make sure you'll be using a proper account to track the service items. With that, I'd highly recommend consulting your accountant so you’ll be able to handle the income in your book correctly.
In case you’d like to learn the different ways you can track customer transactions in QuickBooks Desktop, refer to this guide: Get started with customer transaction workflows in QuickBooks Desktop.
I've added some articles about personalizing reports, managing assemblies, and other related topics:
It's my pleasure to always help if you have other questions with QuickBooks. Just feel free to comment back to this thread. Take the best care!
Thanks for your input. I always appreciate the information. I am actually the accountant and this structure that I have set up works but I was asking the question just to make sure that there was not something I was missing or overlooking since I taught myself Quickbooks and do not have formal training (although I have used it off and on for clients over the past 20 years).
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