My bank feed drop down will not allow me to select accounts from the chart of accounts and only will allow me to create a new account. Why is this happening?

I recognize the difficulties you've faced due to this situation, managerpost2506-. 

We have an open investigation (INV-94013) regarding the inability to connect Bank Feed to the existing Chart of Accounts and forcing users to create a new bank account. Rest assured, our engineers are working diligently to resolve it and get your business up and running again.

If you'd like to receive an email update on the investigation and be added to the list of affected users, you can contact our customer care support. 

To reach our support team, you can follow these steps:

1. In your QuickBooks Online account, go to the Help menu.
2. Hover to the Search tab, then click Contact Us.
3. Type in a short description of your issue and concern in the box provided.
4. Click Continue.
5. Select the Chat or Callback option.
    
   

Additionally, I'll provide an article to help you choose the appropriate detail type for your transactions when you create a new account or category: Learn where QuickBooks Online detail types appear on your tax forms. 

I appreciate your patience and understanding during this time. We will keep you updated on any developments and resolutions.