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kacey2
Level 1

My Bill.com account is having sync errors. How do I fix this?

"Error Connecting to QuickBooks Online (Error Code 3200). If this problem persists have your QuickBooks Online master or company admin disconnect and reconnect Bill Pay with QuickBooks Online via the Bill Pay Sync Setup page."  

Where is this page?
2 Comments 2
JaeAnnC
QuickBooks Team

My Bill.com account is having sync errors. How do I fix this?

I wish you didn't encounter error messages when syncing your QuickBooks Online (QBO) with Bill Pay, @kacey2. Don't worry. I'm here to ensure you'll get the best assistance to resolve this issue.

 

I have checked my resources and confirmed an ongoing investigation about users getting Error Code 3200 when attempting to sync Bill Pay with QBO. Please be assured our engineers are working diligently to get this issue resolved at the earliest time possible.

 

While the investigation is ongoing, I recommend getting in touch with our customer support team, so you'll be added to the list of impacted users. This way, you'll receive status updates about the progress of the investigation via email. To do that:

 

  1. Go to the Help icon and choose the Search tab.
  2. Select Contact Us.
  3. Describe your concern and select Continue.
  4. Choose between Chat with us and Have us call you.

 

Moreover, here's a reference containing the features available in Bill Pay that can help you manage your bills right inside QBO: Overview of Bill Pay powered by Bill.com.

 

Let me know in the comments below whenever you have clarifications about Bill Pay. The Community is here to assist anytime you need it. Stay safe.

Fiat Lux - ASIA
Level 15

My Bill.com account is having sync errors. How do I fix this?

@kacey2 

You can signup for a separate Melio account for free to integrate with QBO for the time being.

https://affiliates.meliopayments.com/quickbooks

 

You can also get $100 as cashback to pay the first bill.

https://affiliates.meliopayments.com/cashback

 

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