I can help you with the unmatched balances between your check register and company snapshot report, @ekendrick.
You can use the verify and rebuild data tools to resolve this. The verify tool finds the most common issues in a company file, and the rebuild tool fixes them. Let me guide you how.
Verify your company data
- Close all windows by selecting Window, then Close All.
- Go to File, then choose Utilities.
- Click Verify Data. If you see:
- QuickBooks detected no problems with your data - your data is clean, and you don't need to do anything else.
- If an error message appears, search for it on our QuickBooks Desktop support site to learn how to fix it.
- Your data has lost integrity - Data damage was found in the file; you can rebuild your data to fix it.
If you use Assisted Payroll, please get in touch with our support team before you rebuild your data.
Rebuild your company data
- Go to File, Utilities, and then select Rebuild Data.
- QuickBooks will ask you to make a backup before it rebuilds your company file. Click OK. A backup is needed before you can rebuild.
- Choose where you want to save your backup, then select OK. Don't replace another backup file. Input a new name in File name and click Save.
- Select OK when you get the message Rebuild has completed.
- Head to File, select Utilities and then choose Verify Data again to check for additional damage.
- If the verify finds more damage, you can fix it manually. Search for the error(s) in the qbwin.log on the QuickBooks Desktop support site to learn how to fix it.
- You can restore a recent backup if your error can't be found. Go to File, then select Open or Restore Company.
It's important not to replace your existing company file. Since the backup was created, you'll need to enter the info into your company file again. In addition, you can review your transactions and look for any duplicates or discrepancies to ensure the accuracy of your financial records.
In case you want to personalize any report that you generate, you can check out this article for guidance: Customize reports in QuickBooks Desktop.
Feel free to leave a reply if you require further help with your unmatched balances. The Community would be glad to support you. Stay safe!
