Thanks for your efforts in troubleshooting the printing issue on your end, Cindy. I've got a couple more fixes you can try out.
First off, let's start by rebooting your computer and giving that PDF another shot. If that doesn't do the trick, we can move on to resetting your temp folder permission.
Here's how:
- Press the Windows key + R to open the RUN command.
- Enter %TEMP% and press Enter.
- Right-click an empty area of the temp folder and choose Properties.
- Click Security.
- Ensure all user names and groups in Security have Full Control.
- Once the permissions have been set to Full Control, save it as a PDF again in QuickBooks.
Once done, test if you can print to your XPS Document Writer to save as a PDF.
To do this, here's how:
- Open Notepad and type Test.
- Click File, then Print.
- Select the XPS Document Writer, and then Print. If you don't see XPS Document Writer, you'll need to allow your computer to print to your XPS printer.
- Set a filename and save it to your desktop.
- Go to your desktop and view the XPS document you printed from notepad.
If the issue persists, you can follow Solutions 3 and 4 of this article: Fix PDF and Print problems with QuickBooks Desktop.
Since these steps involve configuring your Windows settings, I'd suggest collaborating with your IT professional.
Moreover, you'll want to check out this link that'll help you create multiple forms in QBDT, you can quickly print them all at once: Batch print forms in QuickBooks Desktop.
I'm all ears if you need further assistance with printing a report to PDF in QBDT. Just add your reply in the comment section below and I'll get back to you immediately.
