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spicelander1
Level 1

My tax details are missing after 6/11 . Where can I find them? Customer service is closed for the weekend.

 
Solved
Best answer March 10, 2024

Best Answers
Rasa-LilaM
QuickBooks Team

My tax details are missing after 6/11 . Where can I find them? Customer service is closed for the weekend.

Thank you for dropping by the Community today, spicelander1.

 

It's crucial to have all the necessary information in reports to ensure the accuracy of your books. Let's go through some troubleshooting steps together to locate the missing data.

 

An excess of historical data typically causes missing information. Each time you access a website, it stores certain files from the webpage in its cache and cookies.

 

These stored files help speed up the loading process for frequently visited websites. We can begin by accessing your account through an incognito window or private browsing to eliminate any webpage issues. You can refer to these shortcut keys to open one:

 

  • Google Chrome: Press Ctrl + Shift + N
  • Mozilla Firefox: Press Ctrl + Shift + P
  • Microsoft Edge: Press Ctrl + Shift + P
  • Safari: Press Command + Shift + N

 

Once logged in, run the Tax details report. If the June 11 data appears in the statement, clear your browser's cache to eliminate any outdated files or data that may be causing the problem. You can also try switching to another supported browser to see if the issue is browser-related.

 

In the event that you'd like to generate reports to get a snapshot of your business, you can refer to the following link: Export transactions and get reports in QuickBooks Self-Employed.

 

I've gathered a few links to help you with tax filing using QuickBooks Self-Employed (QBSE) and managing your transactions effectively. Take a look at these resources to find all the details you need:
 

Keep in touch if you have any other concerns when running your Tax details report or need further assistance navigating QBSE. I'll get back to make sure you're well taken care of. Have a good one,  spicelander1.

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2 Comments 2
Rasa-LilaM
QuickBooks Team

My tax details are missing after 6/11 . Where can I find them? Customer service is closed for the weekend.

Thank you for dropping by the Community today, spicelander1.

 

It's crucial to have all the necessary information in reports to ensure the accuracy of your books. Let's go through some troubleshooting steps together to locate the missing data.

 

An excess of historical data typically causes missing information. Each time you access a website, it stores certain files from the webpage in its cache and cookies.

 

These stored files help speed up the loading process for frequently visited websites. We can begin by accessing your account through an incognito window or private browsing to eliminate any webpage issues. You can refer to these shortcut keys to open one:

 

  • Google Chrome: Press Ctrl + Shift + N
  • Mozilla Firefox: Press Ctrl + Shift + P
  • Microsoft Edge: Press Ctrl + Shift + P
  • Safari: Press Command + Shift + N

 

Once logged in, run the Tax details report. If the June 11 data appears in the statement, clear your browser's cache to eliminate any outdated files or data that may be causing the problem. You can also try switching to another supported browser to see if the issue is browser-related.

 

In the event that you'd like to generate reports to get a snapshot of your business, you can refer to the following link: Export transactions and get reports in QuickBooks Self-Employed.

 

I've gathered a few links to help you with tax filing using QuickBooks Self-Employed (QBSE) and managing your transactions effectively. Take a look at these resources to find all the details you need:
 

Keep in touch if you have any other concerns when running your Tax details report or need further assistance navigating QBSE. I'll get back to make sure you're well taken care of. Have a good one,  spicelander1.

spicelander1
Level 1

My tax details are missing after 6/11 . Where can I find them? Customer service is closed for the weekend.

Thank you! 

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