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Fire2022
Level 1

need to issue a refund check to customer as they overpaid how does this process work

 
Solved
Best answer November 02, 2022

Best Answers
BigRedConsulting
Community Champion

need to issue a refund check to customer as they overpaid how does this process work

To do this:

1. Create a standard check written to the customer and use the AR account as the account on the Expenses tab and the over-payment amount.

2. Record (or edit) the Payment from the customer and apply it to the Invoices it should pay and then also the refund check you'll see listed in the table of things to pay.

View solution in original post

1 Comment 1
BigRedConsulting
Community Champion

need to issue a refund check to customer as they overpaid how does this process work

To do this:

1. Create a standard check written to the customer and use the AR account as the account on the Expenses tab and the over-payment amount.

2. Record (or edit) the Payment from the customer and apply it to the Invoices it should pay and then also the refund check you'll see listed in the table of things to pay.

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